Terms & Conditions

The seller under these Terms is Stylo. Stylo is a trading name of Tolgay Demir, a sole trader based in the United Kingdom. Stylo is not a limited company and is not registered at Companies House, so it has no company number: you contract with Tolgay Demir, trading as Stylo, who is personally responsible for the service. You can reach us at tolgaydemir@icloud.com or by post at 191 Lytchet Way, EN3 5XU, United Kingdom.

When you create an account, list a business, or make a booking through Stylo, you enter into an agreement with Stylo on these terms.

By creating an account, browsing listings, making a booking, or subscribing to a plan, you accept these terms. If you do not agree, please do not use Stylo. If you use Stylo on behalf of a business, you confirm you have authority to bind that business.

Stylo is a booking marketplace. Businesses — salons, barbershops and mobile barbers — create listings, publish their services and prices, set their availability, and accept bookings from clients. Clients book appointments free of charge.

Businesses are independent

Businesses listed on Stylo are independent providers. Stylo does not employ them and is not party to the appointment itself. The business is responsible for delivering the service you booked, and any dispute about the service should be raised with the business first.

What Stylo sells

The only product sold on Stylo is a digital subscription: software that gives a business an online listing and booking tools. Stylo does not sell haircuts, beauty treatments or any other in-person service, and no payment for an appointment ever takes place on Stylo — clients pay the business directly at the appointment.

Subscriptions

Businesses pay a subscription of £35 per month to be listed. Clients never pay to book. Payment, billing, tax and subscription mechanics are handled by our payment provider as set out in section 6.

You must not misuse Stylo. In particular, you must not:

• use Stylo for any unlawful purpose, including fraud or misrepresentation;
• send spam, or harass other users or businesses;
• infringe the intellectual property rights of Stylo, its users, or any third party;
• interfere with the security of the service — including introducing malware, probing or scanning for vulnerabilities, or attempting to gain unauthorised access; or
• scrape, copy or harvest content or data from Stylo without our written permission.

AI features

Stylo offers an AI-generated appointment reminder. You must not use this feature to create illegal content, deepfakes, hateful or harassing content, malware, or to attempt to circumvent the AI model's protections. You are responsible for the preferences and details you submit, for how you use the generated reminders, and for checking that they are accurate. You confirm you have the rights to the content you input; you keep ownership of your inputs and the generated reminders. If you believe generated content infringes your rights, contact us and we will investigate and remove infringing material; repeat infringement may lead to account suspension. We may filter or refuse AI outputs and remove content that breaches these terms.

Reviews

Reviews may only be left by clients who had a completed appointment with the business. Reviews must be honest and lawful; we may remove reviews that are fake, abusive or misleading.

You must provide accurate information and keep it up to date. You are responsible for keeping your sign-in credentials confidential and for all activity that happens under your account.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

For payment, billing, tax, cancellation and refund mechanics, please refer to Paddle's Buyer Terms. Subscriptions are billed monthly in advance at £35 per month. Cancelling a subscription works on one month's notice: after you cancel, your plan stays active and is billed one more month, then ends.

Stylo owns the service and its intellectual property, including the software, documentation, design and branding. We grant you a limited, non-exclusive, non-transferable right to use Stylo within your selected plan. You may not reverse engineer the service, resell or redistribute it, or circumvent its technical limits.

You keep ownership of the content you submit (your listings, prices, photos and reviews text) and grant us a limited licence to host and process it solely to provide the service.

Stylo is provided \u201cas is\u201d. We do not guarantee that the service will be uninterrupted or error-free. AI-generated reminders may occasionally be inaccurate and are a convenience, not a professional or regulated advice service. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the extent permitted by law, Stylo is not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Our total liability to you is capped at the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or anything else that cannot lawfully be limited.

We may suspend or end your access to Stylo if you materially breach these terms, fail to pay amounts due, create a security or fraud risk, or seriously or repeatedly violate our policies. When access ends, you can export your data on request for 30 days, after which we may delete it in line with our Privacy Notice.

You agree to indemnify Stylo against claims arising from content you submit, your unlawful use of the service, or your breach of these terms.

We may update these terms from time to time. We will publish the new version on this page with a new \u201clast updated\u201d date. Continued use of Stylo after a change means you accept the updated terms.

These terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction over any dispute arising from them.

We are not responsible for delays or failures in performance caused by events beyond our reasonable control.

Questions about these terms? Contact Tolgay Demir trading as Stylo at tolgaydemir@icloud.com, or by post at 191 Lytchet Way, EN3 5XU, United Kingdom.